Home / Record types / Slack and Teams
Slack and Teams.
Chat channels capture the quick fixes and decisions that never make it into a manual.
What tends to be useful
- Project and operations channels where work was coordinated
- Threads that link to tickets, orders or drawings
- Support and engineering channels
What usually stays out, or needs care
- Private messages and personal conversations
- HR, disciplinary or health discussions
- Shared channels with other companies, unless they agree
Next
Export options depend on your plan. See exporting Slack and Teams archives. Don’t send files: describe what you have. How rights and personal data are handled is on trust and rights.